Contact VakeelOS

Support and grievance contact: support@vakeelos.com

Use the authenticated in-product Support area for product problems that may need workspace context. For account access, privacy, correction, export, erasure, security, billing, or grievance questions, email support@vakeelos.com.

Do not send passwords, OTPs, private keys, payment credentials, or complete client files by email. If evidence is needed, support will provide an appropriate authenticated upload path.

Expected response

During the controlled trial, VakeelOS aims to acknowledge urgent account or security reports within one business day and ordinary support requests within two business days. These are operating targets rather than guaranteed service levels.

Security reports

Mark suspected unauthorized access or data exposure as URGENT SECURITY in the subject line. Preserve relevant timestamps and screenshots, but redact client and payment information where possible.

The operator's legal name, registered address, grievance officer, and governing court will be added after founder and counsel confirmation and before public paid launch.