VakeelOS Terms of Service
Effective date: 10 July 2026 Contact: support@vakeelos.com
These Terms govern access to and use of VakeelOS. By creating an account or using the service, you agree to these Terms and the Acceptable Use Policy. Our Privacy Policy explains how personal data is handled.
1. Eligibility and accounts
You must be at least 18 years old and legally able to enter into a contract. You must provide accurate account information, keep access credentials secure, and promptly report suspected unauthorized access. You are responsible for activity performed through your account unless caused by a failure of our systems.
If you create or administer a firm workspace, you confirm that you are authorized to act for that firm and to invite its members. Workspace owners control member roles and access.
2. The service
VakeelOS provides practice-management tools such as case, hearing, task, document, court-sync, and invoicing workflows. Availability of individual features may depend on your plan, configured providers, supported courts, and third-party services.
Court data is obtained from public portals and may be delayed, incomplete, or incorrect. Always verify dates, orders, cause lists, limitation periods, and filing requirements against the official court record.
3. Not legal advice or a substitute for professional judgment
VakeelOS is software, not a law firm, advocate, or legal-services provider. AI outputs, templates, summaries, comparisons, and research results may contain errors or omit relevant authority. They are drafting and research aids only. Qualified professionals must independently review all outputs before relying on, filing, sending, or sharing them. We do not guarantee any legal or commercial outcome.
4. Your data and client confidentiality
You retain rights in the content you and your firm submit. You grant VakeelOS the limited permission needed to host, process, transmit, back up, and display that content to provide and secure the service.
Your firm is responsible for deciding what client and matter information may be placed in the service, obtaining any required authority or notice, configuring member access, and meeting its professional-confidentiality and retention duties. Do not upload information you are not authorized to process.
We do not use private firm content to train general-purpose AI models. Provider processing and cross-border data flows are described in the Privacy Policy.
5. Plans, trials, and billing
Feature limits, seat quantities, billing frequency, and price are shown before a paid checkout. Paid subscriptions renew according to the checkout terms until cancelled. Taxes and payment-provider requirements may apply. Contact support@vakeelos.com for billing support or cancellation while self-service controls are unavailable.
We may correct billing mistakes and will provide reasonable notice before a material price change takes effect for a future renewal.
6. Third-party services
The service depends on providers including court portals, authentication, payments, cloud hosting, notifications, monitoring, and AI services. Their availability and terms can affect VakeelOS. We are not responsible for changes to public court records or for outages outside our reasonable control, but we will use reasonable efforts to restore affected functionality.
7. Acceptable use
You must follow the Acceptable Use Policy. We may rate-limit, suspend, or restrict activity that threatens the service, other users, provider accounts, or lawful court-portal access. Where practical, we will give notice and an opportunity to remedy the issue.
8. Intellectual property
VakeelOS and its software, design, documentation, and branding remain owned by their respective rights holders. These Terms give you a limited, non-exclusive, non-transferable right to use the service during your account term. They do not permit resale, source-code extraction, or use of our marks without permission.
9. Suspension and termination
You may stop using the service at any time and may request export or erasure using the controls described in the Privacy Policy. We may suspend or terminate access for material breach, unlawful use, non-payment, security risk, or where required by law. Data handling after closure remains subject to the Privacy Policy and any retention duties that apply.
10. Disclaimers and liability
The service is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties that cannot reasonably apply to software that depends on changing court and third-party systems. Nothing in these Terms excludes liability that applicable law does not allow to be excluded.
To the extent permitted by law, neither party is liable for indirect or consequential loss. Any other aggregate liability relating to the service is limited to the fees you paid for the affected service during the six months before the event giving rise to the claim. This limit does not apply where prohibited by law or to fraud, wilful misconduct, or misuse of the other party's confidential information.
11. Changes and governing law
We may update these Terms to reflect product, provider, or legal changes. We will post the effective date and give reasonable notice of material changes. Indian law governs these Terms, and disputes are subject to courts having jurisdiction under applicable law.
12. Contact
Questions about these Terms may be sent to support@vakeelos.com.