VakeelOS Cancellation and Refund Policy

Effective date: 11 July 2026 Contact: support@vakeelos.com

1. Current trial

VakeelOS is currently offered on a trial basis. A trial does not create a charge, so no refund is due for trial access. Any future paid checkout will show the price, billing frequency, seat quantity, and renewal terms before payment.

2. Cancelling a paid subscription

You may request cancellation at any time through the available account controls or by emailing support@vakeelos.com from an authorized workspace-owner account. Cancellation stops future renewals. Unless the checkout expressly states otherwise, access continues until the end of the paid billing period.

3. Refunds

Fees for a billing period that has already started are ordinarily non-refundable, except where:

• a duplicate or erroneous charge is verified;
• VakeelOS charged an amount that differs from the confirmed checkout;
• the service was materially unavailable for a prolonged period attributable to VakeelOS and a service credit is not an adequate remedy; or
• applicable law requires a refund.

We do not promise a refund for court-portal downtime, third-party provider outages, unused time, a user's device or connectivity problem, or cancellation after a renewal has correctly completed. Nothing in this policy restricts a right that cannot lawfully be excluded.

4. Requesting a refund

Email support@vakeelos.com with the workspace name, charge date, amount, and a short explanation. Do not email card, bank, UPI PIN, OTP, or full payment credentials. We may ask the authorized workspace owner to confirm the request.

Approved refunds are returned through the original payment method. Bank and payment-provider processing times apply after VakeelOS initiates the refund.

5. Charge disputes

Please contact us before initiating a chargeback so we can investigate duplicate, incorrect, or unrecognized charges. This does not prevent you from exercising rights available through your bank, payment provider, or applicable law.